Terms and Conditions

Last updated: January 6, 2026

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the website https://radioking.ie (the “Site”) and the purchase of all products and installation services from Vasso & Co, trading as Radio King (“Radio King,” “we,” “us,” or “our”). By accessing the Site or purchasing our Services, you agree to be bound by these Terms.

2. Ordering Process

For a detailed step-by-step guide on how to place an order, please refer to our How It Works page. The general process is as follows:

1. Select Product & Installation: Choose a product and optionally add the installation service.
2. Payment: Complete your payment via Credit/Debit Card (Stripe), Klarna, or Cash (in-store only).
3. Confirmation & Verification: You will receive an automated confirmation email. If you ordered an installation, our manager will contact you within 1-3 business days to verify compatibility and schedule your appointment.

3. Installation Services

3.1. Scheduling and Timeframe

All installation services will be scheduled within 28 calendar days of order confirmation. If we fail to meet this deadline due to our own fault, you will be entitled to a 10% discount on the installation cost.

3.2. Pre- and Post-Installation Checks

We do not require a signature on a work completion form. Instead, our technicians conduct a thorough check of your vehicle’s electronics with you before and after the installation to ensure everything is functioning correctly.

3.3. Additional Work and Charges

If unforeseen issues require additional work (e.g., repairing damaged original cables), we will inform you of any extra charges and obtain your approval before proceeding. If you do not agree to the additional work, we will stop the installation and provide a full refund.

• We provide 20 minutes of free diagnostic work on original equipment if it is related to our installation.
• If you decide to have your original radio re-installed, there is no additional charge for this service.
• Payment for approved additional work can be made by cash or card.

4. Client-Supplied Equipment

We can install equipment purchased elsewhere. However, Radio King is not responsible for its compatibility or functionality. If the installation cannot be completed due to issues with client-supplied equipment, charges for the technician’s time will still apply.

5. Product and Service Expectations

5.1. Quality and Compatibility

Our products are high-quality after market units. While we strive for maximum compatibility, some original vehicle functions may not be retained. Due to manufacturing tolerances, some plastic frames may have minor cosmetic variations (1-3mm).

5.2. Older Vehicles (7+ Years)

Plastic components in older vehicles can become brittle and may break during disassembly. Electrical systems in older cars can also be sensitive. Radio King is not liable for pre-existing conditions or failures unrelated to our installation.

6. Payment Terms

6.1. Accepted Methods

We accept Credit/Debit Cards (processed by Stripe), Klarna, and Cash (in-store only). We do not require a deposit for booking.

6.2. Klarna Financing

To use Klarna, you must be over 18 and a resident of Ireland. Klarna’s financing decisions are based on their own assessment. Please note that Klarna may not be available for all products. If Klarna is not available for an item in your cart, this payment option will not be displayed at checkout. If you need assistance with the Klarna application in our office, our staff can help guide you through the process. For online orders, simply select Klarna at checkout.

6.3. In-Store Collection (Klarna Orders)

For security, if you have paid via Klarna and wish to collect your product in-store, you must present a valid photo ID (passport or driver’s license) that matches the name on the order.

7. Policies

Your purchase and use of our services are also governed by the following policies, which are incorporated into these Terms by reference:

• Privacy Policy: Explains how we collect and use your data.
• Cancellation and Refund Policy: Details your right of withdrawal and the refund process.
• Shipping and Delivery Policy: Outlines shipping methods, costs, and timelines.

8. Warranty

We provide a 1-year warranty on all our products and installation services, covering defects in materials and workmanship.

9. Limitation of Liability

Nothing in these Terms shall limit or exclude our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) any breach of the terms implied by the Consumer Rights Act 2022; (d) any other liability that cannot be limited or excluded by Irish law.

This section does not affect your statutory rights as a consumer.

10. General Provisions

10.1. Dispute Resolution

We aim to resolve all issues directly with our customers. If an agreement cannot be reached, you have the right to pursue your statutory rights under Irish consumer law.

10.2. Governing Law

These Terms are governed by the laws of Ireland. Any disputes will be subject to the exclusive jurisdiction of the Irish courts.

10.3. Force Majeure

We are not responsible for delays or failure to perform due to events beyond our reasonable control, including but not limited to natural disasters, strikes, or government actions.

11. Contact Information

For any questions regarding these Terms, please contact us:

• Company: Vasso & Co (CRO Number: 587815)
• Business Address: UNIT K4, Rosemount Park Dr, Rosemount Business Park, Centrepoint, Dublin, D11 AP20
• Email: sales.radioking.ie@gmail.com

Phone: 087 911 0423